In addition, we believe that the IT function
needs to understand how these objectives change. Acquisitions are made,
offices are moved, people and processes change. Only through
regular communication with our clients can we ensure that we are
constantly recommending the right solution for your business.
IT is an exciting world in which to operate a
business. New technologies appear all the time, which presents both
opportunities and challenges. It may be an opportunity to offer clients a new
service at a lower cost than was previously possible. It is certainly a
challenge to make sure we are up-to-speed and our research team are
constantly assessing the impact of new products in the real business world.
By being vendor-neutral, we are in a position to make
independent assessments that our clients can trust.
What never changes in the world of technology,
however, is the level of support and service that businesses, and their end
users, require. From resolving IT incidents to change requests, we firmly
believe that unless technology is not support well, it is ineffective.
What does this all mean for your business?
Quite simply that for a company's IT function to meet its requirement to be
up-to-speed on both the business
strategy and latest technologies, while
supporting the users efficiently, is becoming almost impossible without full
time IT staff. And for any business with less than 300 people, this is not an